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SMS PRO

SMS for retail in New CaledoniaYour shop's name, on every customer's phone.

Order in, private sale, birthday, deposit to pay: a text in your name at just the right moment, and you can see how many customers clicked.

Updated on · SMS PRO team

New Caledonia's bulk SMS pioneers since 2016. An adviser in Nouméa will call you back.

STORE EX
Text message
Friday 5:00 pm
Example Store: hi Jane, our new collection is in store this Saturday. See the photos: brf.nc/Ex7k STOP: arret.nc/Ex1
Delivered
Preview of the SMS as received

116 characters · 1 SMS

Your brand as the sender

Customers know who is texting before they read on. We register and check the name for you.

Clicks, counted

How many customers clicked, on what day, at what time. Link-preview bots are left out.

Payment inside the SMS

A personal link for each customer, and the money goes into your own business account.

The right word, on the right day

A birthday, an annual eye test: the date is in your file, and the SMS goes out on the day.

A week in store

On this receipt, every line reads “Delivered”.

No prices, no discounts: just the moments your shop thought of its customers. An order in, a deposit, a new collection, a birthday, and proof that each message got through.

Example StoreNouméa · week of Monday to SaturdaySender: STORE EX
Totalcustomers kept in the loop

Every line, under your name.
SMS PRO · Nouméa · since 2016

Monday · Order in

STORE EX
Text message
Monday 8:45 am
Example Store: hello Jane, your order is ready for you. Collection Monday to Saturday, 8 am to 6 pm.
Delivered
Preview of the SMS as received

100 characters · 1 SMS

The box is opened at 8:40. Five minutes later, Jane knows.

Illustration, fictitious data. Tap a line on the receipt to see its SMS.

Order in

The box just arrived.
Jane already knows.

Your sales assistant types the number, picks the shop's template, and the text goes out under your brand name. Once the network confirms, the screen shows it as delivered: no need to call and check.

Send from your computer · Track every SMS

STORE EX
Text message
Tuesday 10:30 am
Example Store: hello Jane, your order is ready for you. Collection Monday to Saturday, 8 am to 6 pm.
Delivered
Preview of the SMS as received

100 characters · 1 SMS

Private sale

Two messages in the running.
The winner goes to everyone else.

Two versions go out to part of your list; the one that gets more clicks goes to the rest. Sending is spread across the time window you choose, so the shop isn't swamped all at once.

SMS marketing campaigns · Spread your sends

In a Nouméa homeware shop, a smiling customer, phone in hand, collects her kraft-paper-wrapped order from the shopkeeper

She walks in. She knew it was ready.

The text did the work before she arrived: her order is waiting, the deposit is paid, the opening hours were in the message. At the counter, all that is left is the pleasure of handing it over. Since 2016, that is what we have been sending for New Caledonian shops.

Payment by SMS

The deposit is paid
before they reach the counter.

Special order, alteration, tomorrow's catering platter: each customer gets their own payment link, with their amount read from your file. They pay from their phone, and the money goes into your own business account.

Payments by SMS

STORE EX
Text message
Monday 2:20 pm
Example Store: hi Jane, your order 1042 is ready for you. Pay for it online before you come in: brf.nc/Pa12
Delivered
Preview of the SMS as received

107 characters · 1 SMS

Loyalty

A kind word on their birthday.
Without anyone having to remember.

A QR code poster by the till: customers sign up themselves and confirm by SMS. Their birthday becomes a column in your file, and the message goes out on its own on the day.

Sign-up by QR code · Send on a date from your file

STORE EX
Text message
Friday 9:00 am
Example Store: happy birthday Jane! A little gift is waiting for you in store this month. Just show this SMS at the till. STOP: arret.nc/Ex1
Delivered
Preview of the SMS as received

140 characters · 1 SMS

Opticians

The glasses are ready.
So is the customer.

A text lets the customer know, opening hours included, without anyone phoning between two sales. When the annual eye test comes round, the reminder goes out by itself. SMS PRO already has a connector for MagOptique, and your software can be connected too: we look at every integration request.

SMS for opticians, on the healthcare side

OPTICS EX
Text message
Tuesday 4:10 pm
Hello Ms DOE, your glasses are ready for you at Example Optics. Open Monday to Saturday, 8:30 am to 6 pm. See you soon.
Delivered
Preview of the SMS as received

119 characters · 1 SMS

OPTICS EX
Text message
Monday 10:00 am
Example Optics: hello Jane, your annual eye test is due this month. Book on 56 00 00. STOP: arret.nc/Ex1
Delivered
Preview of the SMS as received

104 characters · 1 SMS

Several shops

Every shop sends.
Head office stays in control.

One account per shop, three roles: administrator, supervisor and user. The administrator assigns the sender IDs, and head office can review a campaign before it goes out: approve, edit or reject.

Teams and approval

Nothing changes in store. Except better-informed customers.

Nothing to install

SMS PRO opens in the browser on the shop computer. Your customers simply receive an ordinary text.

Your file, as it is

Paste it from Excel: duplicates counted, numbers put into +687 format. See sending from Excel.

A team in Nouméa

Ten years of sending for New Caledonian organisations, and an adviser you can call: (+687) 23.04.04.

Good habits

A promotion that is welcome, and by the rules.

A promotion is not an order update. Four habits are all it takes, and the counter alongside tells you whether your message fits in 1 SMS.

  • Start with your shop's name, and add your organisation's opt-out link.
  • Text customers who have given their consent: for an individual, it is the safest practice.
  • Give a number or a link: nobody can reply to a sender ID.
  • Keep it to 1 SMS: the counter tells you how many characters to cut.

What the rules say in New Caledonia

149 characters at the longest · 1 SMS · 11 left before SMS no. 2

SMS for retail, in short

Questions from retailers.

How do we get our customers' consent in store?

With a QR code poster near the till: customers scan it, sign up themselves and confirm by SMS. An unticked box on your order form works too. For a promotion sent to an individual, getting their consent first is the safest practice.

How can I tell whether a text brought customers into the shop?

By counting clicks, then at the counter. The short link tells you how many customers clicked, on what day and at what time. In store, a line such as "just show this SMS" gives you a simple marker.

Can we tell a customer their order is ready straight from the till?

Yes. From the till computer, a single send is all it takes: a number, a template, and the SMS goes out under your shop's name. If your point-of-sale software can call an SMS API, it can also send the SMS itself, the moment the order status changes.

Can customers pay for an order by SMS?

Yes. The SMS carries a personal payment link to a secure online payment page, with each customer's amount read from a column in your file. The money goes into your own business account.

Can each shop have its own account?

Yes. An organisation can have one account per shop, with three roles: administrator, supervisor and user. The administrator assigns sender IDs across the accounts, and head office can approve campaigns before they go out.

Order ready, new collection, private sale: our SMS templates for shops are ready to reuse, with your shop's name and the opt-out link already in place.

Related pages

SMS marketing

Campaigns tested in two versions, spread across the day, measured click by click.

Payments by SMS

A personal payment link for each customer, and the money in your own business account.

Bulk SMS

Your whole customer list in one send, with every message filled in for each person.

Your shop window fits in a text.

The box that arrives, the collection they were waiting for, the little note on their birthday. Since 2016, we have been sending SMS for New Caledonian organisations: tell us about your shop, and an adviser in Nouméa will call you back and show you the SMS on your own customer list.

50 free SMS to try, no commitment: contact@smspro.nc

Prefer to call?

(+687) 23.04.04

Email: contact@smspro.nc

Pacific Consulting · 12 route de l'Anse Vata, 98800 Nouméa