Appointment reminder SMS in New CaledoniaYour calendar does the reminding. You get on with your day.
Connect your Google Calendar, Outlook or Microsoft 365 once. Before every appointment, a text goes out with each person's first name. And you can read it before it leaves.
New Caledonia's bulk SMS pioneers since 2016. An adviser in Nouméa shows you your own reminders.
122 characters · 1 SMS
Your calendar, as it is
Google Calendar, Outlook or Microsoft 365, connected through its private address. Nothing changes in the way you work.
It goes out on its own
24 hours before, three days before: your rules, which you can combine, for every appointment.
Seen before it leaves
Every scheduled reminder is listed with its exact wording. One button holds back the one that shouldn't go.
Told if the link drops
If your calendar link stops responding, an alert lands in your inbox.
The day before, the reminder finds her at home.
Thursday, 5:30 pm. Jane is having tea on the veranda while her son finishes his homework. The text arrives in the clinic's name: tomorrow, same time. She has time to get organised, or to call if her plans have changed.
120 characters · 1 SMS
A week of appointments. Every one gets its reminder.
SMS PRO finds the number wherever you typed it, then times the reminder to your rule. Switch the rule, open an appointment to read its text, hold one back.
122 characters · 1 SMS
Alex EXAMPLE · appointment on Thursday at 9:30 am
The reminder goes out on Wednesday at 9:30 am.
7 reminders scheduled this week. Fictitious data.
Early enough to plan. Late enough not to forget.
It's the most popular rule, but the choice is yours: hours or days before the appointment, and rules can be stacked. For a one-off send at a set time, see scheduled SMS.
24 hours before
The most common choice. People can plan around it, and a cancellation leaves you time to offer the slot to someone else.
Three days before
A fasting blood test, paperwork to gather, a trip in from the bush or the Islands.
Two hours before
On top of the first one. Best avoided for the very first slots of the morning.
For patients on the dawn flight, the reminder goes out three days ahead.
A seat to book, family to tell, a file to slip into the bag. Add a second rule for appointments that take some preparing: both reminders go out, each at its own time.
Connect once. From then on, your appointment reminder SMS goes out by itself.
Your calendar is connected read-only: SMS PRO reads your appointments and never changes them. The number is already in the event, as 6 digits or with +687.
Connected calendars and software · How your numbers are read
Before you open the doors, you know who got it.
For a New Caledonian mobile, the network sends back a delivery receipt. With no receipt after 24 hours, the reminder stays "Not confirmed": you know exactly who to call.
Once the appointment is over, the next text follows.
Has a reminder containing the word you picked gone out? A second message follows, such as next day's satisfaction survey. A slot opens up? One text to everyone on the waiting list, and the first to call gets it.
Wherever someone is expecting you.
The doctor reminds patients
The garage reminds you of your service
The agency reminds you of the viewing
The council reminds you of your front-desk appointmentDental practices: reminders and reopened slots. Another line of work? All industries.
A reminder fits in a single SMS: check yours with the character counter.
Updated on · SMS PRO team
Your questions, answered.
Does the reminder really go out on its own?
Yes. Once your calendar is connected and your rule is set, every appointment that carries a number triggers its reminder at the planned time. You can hold any reminder back right up until it leaves.
Do I need to change calendars to send reminders?
No. Keep your Google Calendar, Outlook or Microsoft 365: it connects to SMS PRO through its private address. If your practice software doesn't publish a calendar, talk to us: if it can call an API, we will look at connecting it with you.
Where should the patient's number go?
In the title, location or description of the event. SMS PRO recognises 6-digit New Caledonian numbers and numbers written with +687. For a team calendar, you can also choose fixed recipients.
Is a rescheduled appointment taken into account?
Yes, once your calendar has published the change. Depending on the calendar, that can take a little while: the list of scheduled reminders shows you exactly what is about to go out.
Can patients reply to the text?
Not to the sender ID. Put a number to call in the message, as in our examples.
How do I know the reminder arrived?
For a New Caledonian mobile, the network sends back a delivery receipt and the reminder switches to "Delivered". With no receipt after 24 hours, it shows "Not confirmed", never "Delivered".
Related pages
Schedule a send
Pick the exact send time, or spread a campaign over several days.
Calendars and software
The calendars and business software already connected, and how to plug in yours.
Reminder templates
Ready-to-copy reminders that fit in a single SMS.
Know the reminder arrived
Delivered, not delivered or not confirmed: the status of every SMS.
Every appointment, expected on both sides.
Ten years of sending for New Caledonian organisations, since 2016. Tell us which calendar you use: an adviser in Nouméa will show you the reminder that would go out for your next appointment.
50 free SMS to try, no commitment: contact@smspro.nc