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Business SMS templates for New CaledoniaThe right words are already written. Just add your name.

24 templates for schools, clinics, councils, shops, landlords and clubs. Copy, adapt, send: each one fits in a single SMS, even filled in with a long first name.

Updated on · SMS PRO team

Written by the team that has been sending SMS for New Caledonian organisations since 2016: New Caledonia's bulk SMS pioneers.

CLUB EX
Text message
Thursday 6:05 pm
Example Club: Teva is selected for Saturday's match. Meet at the ground at 7:30 am, in kit. Can't make it? Call 56 00 00.
Delivered
Preview of the SMS as received

121 characters · 1 SMS

Everyone gets their own name

{prenom} or {date} fills in for each recipient: that is how the merge fields of bulk SMS sending work.

Measured to the character

The counter works with Alexandra-Marie EXEMPLE, "Thursday 19 November" and "9:30 am". If it fits for her, it fits for everyone.

Service or promotional, clearly labelled

A promotional message opens with the name of the organisation and closes with an opt-out link.

A number to call back

SCHOOL EX, COUNCIL EX: 10 characters at most. Nobody can reply to a name, hence the number to call.

How merge fields work

Written once. Received by each, by their own name.

Choose a template: it fills itself in for four fictitious contacts, and the gauge measures every filled-in message. Even Alexandra-Marie EXEMPLE fits within 160 characters.

The template, written onceSCHOOL EX

Hello, parents' evening for {prenom} on {date} at {heure}, in the classroom. Please confirm on 56 00 00. Example School

{prenom}, {date}, {heure}: filled in for each person

The longest, for Alexandra-Marie: 140 characters out of 160. One single SMS for everyone.

For Léa
Hello, parents' evening for Léa on Thursday 19 November at 9:30 am, in the classroom. Please confirm on 56 00 00. Example School
128 / 1601 SMS
For Teva
Hello, parents' evening for Teva on Thursday 19 November at 9:30 am, in the classroom. Please confirm on 56 00 00. Example School
129 / 1601 SMS
For Sione
Hello, parents' evening for Sione on Thursday 19 November at 9:30 am, in the classroom. Please confirm on 56 00 00. Example School
130 / 1601 SMS
The longest
For Alexandra-Marie
Hello, parents' evening for Alexandra-Marie on Thursday 19 November at 9:30 am, in the classroom. Please confirm on 56 00 00. Example School
140 / 1601 SMS

SMS templates for schools

Late arrivals, trips, canteen days, parent meetings: the messages school life sends to families every week.

ServiceInformation · SCHOOL EX

Late arrival

Hello, {prenom} arrived late this morning. Please contact the school office if needed. Example School

108 characters at the longest · 1 SMS

Good practice: No "he" or "she" in the text: one template works for every pupil.

Open in the counter
ServiceReminder · SCHOOL EX

School trip

Hello, school trip on {date} for {prenom}'s class. Remember a packed lunch and a cap. Example School

121 characters at the longest · 1 SMS

Good practice: Sent two or three days ahead, it leaves time to get the bag ready.

Open in the counter
ServiceInformation · SCHOOL EX

Canteen closed

Hello, the canteen will be closed on {date}. Please pack a lunch for {prenom}. Example School

114 characters at the longest · 1 SMS

Good practice: The child's name in the message: every family knows straight away that it concerns them.

Open in the counter
ServiceReminder · SCHOOL EX

Parents' evening

Hello, parents' evening for {prenom} on {date} at {heure}, in the classroom. Please confirm on 56 00 00. Example School

140 characters at the longest · 1 SMS

Good practice: With a time for each family in your file, every parent gets their own slot.

Open in the counter

How schools use SMS PRO, school mode included

SMS templates for clinics and medical practices

Appointment reminders, prescriptions, closures, feedback after a visit: the essentials for a busy front desk.

ServiceReminder · CLINIC EX

Appointment reminder

Hello {prenom}, a reminder of your appointment on {date} at {heure} at Example Clinic. Can't make it? Call 56 00 00.

137 characters at the longest · 1 SMS

Good practice: A number to call is a must: nobody can reply to a sender ID.

Open in the counter
ServiceInformation · CLINIC EX

Prescription ready

Example Clinic: hello {prenom}, your prescription is ready at reception. Remember to bring your card. Have a good day.

125 characters at the longest · 1 SMS

Good practice: Say what to bring, so the patient never makes the trip for nothing.

Open in the counter
ServiceInformation · CLINIC EX

Practice closure

Example Clinic: the practice will be closed from Monday 22 to Friday 26 December. Appointments resume on Monday 29 December at 7:30 am.

135 characters · 1 SMS

Good practice: Send it one or two weeks ahead: patients can bring their appointment forward if they need to.

Open in the counter
ServiceFeedback · CLINIC EX

Feedback after a visit

Example Clinic: thank you for your visit, {prenom}. Two minutes to tell us how it went? ask.nc/Ab12Cd STOP: arret.nc/Ex1

127 characters at the longest · 1 SMS

Good practice: Sent after every visit, this message repeats: the opt-out link lets the patient decide.

Open in the counter

What SMS PRO does for a practice

SMS templates for councils and public bodies

Water cuts, collections, closed facilities, sign-ups: reach every resident of a neighbourhood at once.

ServiceReminder · COUNCIL EX

Bulky waste collection

Example Council: bulky waste collection in your area on {date}. Please put items out the evening before. Thank you.

129 characters at the longest · 1 SMS

Good practice: Send it late afternoon the day before, when residents can act on it.

Open in the counter
ServiceInformation · COUNCIL EX

Facility closed

Example Council: the public pool is closed on {date} for maintenance. It reopens the next day at 7 am.

116 characters at the longest · 1 SMS

Good practice: Always give the reopening time: it is the question on everyone's mind.

Open in the counter
ServiceAlert · COUNCIL EX

Water not safe to drink

Example Council: tap water in your area is not safe to drink until further notice. Boil it before drinking. Advice: brf.nc/Ex7k

127 characters · 1 SMS

Good practice: The instruction first, the details behind the link: the message is read at a glance.

Open in the counter
ServiceInformation · COUNCIL EX

Activity sign-ups

Example Council: sign-ups for holiday activities are open until Friday 12 December, at the town hall front desk or on 56 00 00.

127 characters · 1 SMS

Good practice: A closing date and two ways to sign up: the message does the job on its own.

Open in the counter

SMS for councils and municipalities

SMS templates for shops and retailers

Orders ready, new arrivals, special days, customer feedback: short messages, signed with your store name.

PromotionalPromotional · STORE EX

New collection

Example Store: hello {prenom}, our new collection arrives in store this Saturday from 8 am. STOP: arret.nc/Ex1

117 characters at the longest · 1 SMS

Good practice: Promotional message: the store name up front and the opt-out link at the end.

Open in the counter
ServiceInformation · STORE EX

Order ready to collect

Example Store: hello {prenom}, your order is waiting for you in store until Saturday 5 pm.

97 characters at the longest · 1 SMS

Good practice: A collection deadline helps the customer plan their week.

Open in the counter
PromotionalPromotional · STORE EX

Open day

Example Store: hello {prenom}, open day on Saturday from 8 am to 5 pm, with a workshop for the kids. STOP: arret.nc/Ex1

126 characters at the longest · 1 SMS

Good practice: A reason to come, a day and opening hours: nothing more is needed.

Open in the counter
ServiceFeedback · STORE EX

Feedback after a purchase

Example Store: thank you for your purchase, {prenom}. Your feedback helps us serve you better: ask.nc/Ab12Cd STOP: arret.nc/Ex1

134 characters at the longest · 1 SMS

Good practice: Send it the day after the purchase, once the customer has had time to form a view.

Open in the counter

How retailers use SMS PRO

SMS templates for landlords and property managers

Works, letters, move-out inspections, treatments in shared areas: keep tenants informed without chasing them.

ServiceAlert · HOMES EX

Power cut in shared areas

Example Homes: power cut in the shared areas on {date} from 8 am to 10 am, for maintenance works. Thank you.

122 characters at the longest · 1 SMS

Good practice: The day and the time slot are enough: tenants can plan their day around it.

Open in the counter
ServiceInformation · HOMES EX

Letter to read

Example Homes: hello {prenom} {nom}, a letter for you is available here: pdf.nc/Ab12. You will be asked for your tenancy number.

137 characters at the longest · 1 SMS

Good practice: The PDF letter stays behind the link: the SMS itself says nothing personal.

Open in the counter
ServiceReminder · HOMES EX

Move-out inspection

Example Homes: hello {prenom} {nom}, your move-out inspection is booked for {date} at {heure}. Please bring all the keys.

144 characters at the longest · 1 SMS

Good practice: First and last name reassure: the tenant sees at once that the message is meant for them.

Open in the counter
ServiceInformation · HOMES EX

Pest treatment in shared areas

Example Homes: pest treatment in the shared areas on {date} from 8 am. Please keep doors and shutters closed that day. Thank you.

143 characters at the longest · 1 SMS

Good practice: What the tenant has to do fits in one sentence: that is the part they will remember.

Open in the counter

SMS for landlords and property managers

SMS templates for clubs and associations

Cancelled sessions, match call-ups, memberships, general meetings: stay in touch with members, weekends included.

ServiceAlert · CLUB EX

Session cancelled

Example Club: Saturday's session is cancelled, the ground is closed. Training resumes on Tuesday at 5 pm. Have a good weekend.

126 characters · 1 SMS

Good practice: Give the restart date in the same message, to avoid a round of phone calls.

Open in the counter
ServiceInformation · CLUB EX

Annual general meeting

Example Club: annual general meeting on Friday at 6 pm at the clubhouse. We hope to see you there.

98 characters · 1 SMS

Good practice: Day, time and place, without the formalities: the invitation fits on one line.

Open in the counter
ServiceReminder · CLUB EX

Membership renewal

Example Club: hello {prenom}, remember to renew your membership before {date} to keep training with us. Info: 56 00 00

139 characters at the longest · 1 SMS

Good practice: The deadline in the message saves chasing members one by one.

Open in the counter
ServiceInformation · CLUB EX

Match call-up

Example Club: {prenom} is selected for Saturday's match. Meet at the ground at 7:30 am, in kit. Can't make it? Call 56 00 00.

132 characters at the longest · 1 SMS

Good practice: A short question and a number: you know who is missing before Saturday.

Open in the counter

Every industry SMS PRO works with

On the veranda of a house in rural New Caledonia, a grandmother and her granddaughter read a text message together on a phone, laughing

A good SMS is read in three seconds, on the doorstep. And you know straight away what to do.

Say it all in 160 characters. Not one more.

That is the limit of one SMS in the standard alphabet. A curly apostrophe, an ê or a ç brings it down to 70: our templates steer clear of them, and SMS PRO adapts them before sending.

Writing a good business SMS

Five rules for an SMS people read to the end.

  1. Say who is writing, in the first few words.

    "Example Council:" at the start, or "Example School" as a sign-off, removes any doubt. A message nobody can place looks like a scam text.

  2. One piece of news per message.

    What, when, where. Everything else can wait behind a short link.

  3. Give people a way to act.

    Nobody can reply to a sender ID. Write the number to call, or add a link to a short survey.

  4. Keep it to one SMS.

    Check your version in the SMS character counter: it flags whatever makes it longer.

  5. For a promotion, your name first and an opt-out link.

    For a promotion sent to an individual, getting their consent beforehand remains the safest practice: see how the opt-out link works.

Inside SMS PRO

Your templates, neatly filed and ready to reuse.

Your personal templates, the ones your organisation shares with the whole team, and a catalogue sorted by sector. A quick search finds the one you need, and your favourites come first.

When you send

The template becomes your message.

Pick your list and you see the message filled in for a real contact. The counter measures the longest one, and tells you how many characters to cut to get back to a single SMS.

Sending SMS in bulk

Your questions, answered.

Can I use these templates as I like?

Yes. Copy them, edit them and send them however you want. Just replace "Example" with the name of your organisation and 56 00 00 with your own number: these are fictitious details.

How do I fill in each contact's first name?

With a merge field: type {prenom} wherever the first name should appear. SMS PRO also offers {nom} for the last name, {date}, {heure} for the time, and any column from your file. Each contact gets their own version, and the counter measures the longest filled-in message.

Why do some templates end with an opt-out link?

Because they are promotional, or because they repeat. The opt-out link lets the recipient stop receiving anything from your organisation: they enter their number and confirm with a code sent by SMS. For a promotion sent to an individual, getting their consent beforehand remains the safest practice.

Why do the templates use a straight apostrophe?

To fit in a single SMS. A character outside the standard SMS alphabet, such as the curly apostrophe ’ that word processors and phones insert, or an ê or a ç, drops the limit from 160 to 70 characters. The templates stick to the standard alphabet, and SMS PRO adapts these characters before sending.

Why do all the numbers start with 56?

Because they are examples. Every number on this page follows the same pattern, 56 00 00, and every organisation is called "Example". Put in your own details before you send anything.

Related pages

SMS character counter

Paste your version of the template: how many SMS it takes, and which characters make it longer.

+687 number formatter

Your list of numbers, put into +687 format before your first send.

Guide to sending SMS

Numbers, characters, timing, sender ID: everything that matters in New Caledonia.

Business SMS glossary

Merge field, segment, delivery receipt: the words of the trade, explained simply.

The right words, in your name, for every first name.

Pick the template closest to your situation and show it to an adviser in Nouméa. Since 2016, we have helped New Caledonian organisations find the right tone: your adviser will show you exactly how your message goes out.

50 free SMS to try, no commitment: contact@smspro.nc

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Email: contact@smspro.nc

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