Secure SMS platform hosted in New CaledoniaYour data has an address: New Caledonia.
Your contacts, your messages and their history are stored right here, in the Stratos sovereign cloud. Protected access, encrypted secrets, and the honesty to tell you what is handled elsewhere.
Updated on · SMS PRO team
New Caledonia's bulk SMS pioneers since 2016, we design and run SMS PRO in Nouméa. Questions from your management or your IT team? An adviser will answer them, point by point.
Stored in New Caledonia
Contacts, messages, history and responses, in the 
Stratos sovereign cloud.
Two-factor authentication
A code by email or an authenticator app, and you can make it mandatory for the whole team.
Every action on record
The activity log keeps track of your team's sensitive actions.
You set the timeline
Once the retention period is up, the data deletes itself.
Every piece of data has its place. Tap one.
Eight types of data stored in New Caledonia, three one-off processes handled elsewhere. Pick one: we'll show you where it lives and what, if anything, goes elsewhere.
SMS PRO is designed and run in Nouméa by Pacific Consulting, and hosted in the Stratos sovereign cloud in New Caledonia. Even the application's source code is kept on a code forge we host ourselves.
Stratos sovereign cloudContacts and groups
People in your organisation see them according to the rights your administrator gives them. You decide how long they are kept.
What may go elsewhere: A number based overseas travels with its text, through international routing.
Only the people you choose
get in.
Three roles, administrator, supervisor and user, each with its own rights. And when you want it, approval before sending: a manager approves, edits or rejects.
- Two-factor authentication, with each user choosing the method, and the administrator can make it mandatory.
- Limited attempts, then a temporary lock, against anyone trying to guess a code.
- Sessions you can close remotely.
Your secrets, unreadable. Your API keys, never kept.
Encrypted at rest with AES-256: authentication secrets, sign-in links, linked calendar addresses, and patient identities sent by practice software.
Of an API key, we only keep a hash. The key is shown to you once, and nobody can read it back to you, not even us.
The web app runs over HTTPS, and the notifications sent to your software are signed: see the SMS API.
When someone takes over, it shows.
An administrator in your organisation can sign in as a user to help them out. The session is logged, capped at four hours, and the user is told by email.
You know who did what. Your recipients aren't tracked.
The activity log keeps track of your team's sensitive actions. When a recipient opens a letter or taps a short link, SMS PRO counts it without storing their IP address in plain form: only a hash, which is enough to count unique visitors. What these counters measure: SMS delivery tracking.
How long? That's your call.
Your organisation sets how long messages, contacts, survey responses and the activity log are kept. A school can keep its messages for one school year. Once the period is up, the data deletes itself.
Nobody can opt out
someone else's number.
The person enters their number, then confirms with a code received by SMS. Their number is removed from every account in your organisation, including from a send that's already scheduled.
The page stands up to bots: the browser has to solve a computation, and requests are capped. If the code can't be sent, the opt-out still goes through.
Practical tools to play by the rules, every day.
The French Data Protection Act (loi Informatique et Libertés) applies in New Caledonia, and the GDPR has effect there by reference since 1 June 2019; the CNIL is the competent authority. SMS PRO gives you retention periods you set, a confirmed opt-out, role-based rights and an activity log.
SMS regulations in New Caledonia
A team in Nouméa
Ten years of sending for New Caledonian organisations. Reach us from the app, or on (+687) 23.04.04.
A detailed user guide
Every security setting is explained in it, in French: two-factor authentication, roles, retention periods.
One opt-out link per organisation
Added to your marketing texts, it removes the number from all your accounts, confirmed with a code.
Your questions, answered.
Where is my data stored?
In New Caledonia, in the Stratos sovereign cloud: your contacts, your messages, their history and your recipients' responses. Some features rely on services located outside New Caledonia: artificial intelligence, the platform's emails and SMS to other countries. Only the information needed for the operation is passed on to them; your data stays stored in New Caledonia.
Is my data encrypted?
Secrets are, with AES-256: authentication secrets, sign-in links, linked calendar addresses and patient identities sent by practice software. API keys are only kept as a hash. The web app runs over HTTPS. Your contacts and messages are protected by access controls, roles and their storage in New Caledonia.
Who can see my contacts and messages?
The users in your organisation, according to the rights your administrator gives them. The Pacific Consulting team can access them to support you: that access is logged on our side.
How long do you keep my data?
Your organisation decides how long messages, contacts, survey responses and the activity log are kept. Once that period has passed, the data is deleted automatically.
Can someone opt out another person's number?
No. Anyone who wants to opt out enters their number and confirms with a code sent by SMS to that number. The opt-out then applies to every account in your organisation, including a send that's already scheduled.
Can we make two-factor authentication mandatory for the whole team?
Yes. Each user chooses between a code received by email and an authenticator app, and your organisation's administrator can make it mandatory for every account.
Related pages
Teams and approval
Sub-accounts, three roles, and approval before sending whenever you want it.
The shared STOP list
The opt-out link, its confirmation code and how it applies across all your accounts.
Who makes SMS PRO
A platform designed and run in Nouméa by Pacific Consulting, in bulk SMS since 2016.
Privacy on this website
How www.smspro.nc handles your enquiries and measures its audience.
Before you trust us with your contacts, ask us anything.
Your management or IT team wants to know where the data goes before deciding? An adviser in Nouméa will call you back and answer every question, straight.
50 free SMS to try, no commitment: contact@smspro.nc