Business SMS questions in New CaledoniaAsk us anything. You get a straight answer.

Tell us about your situation in the form, or call (+687) 23.04.04. An adviser calls you back and shows you the platform on your own use case. Our team then opens your account and registers your sender ID. There is no online sign-up.

Yes: 50 free SMS to try SMS PRO, no commitment. Email us at contact@smspro.nc or call (+687) 23.04.04, and an adviser sets up your test account and registers your sender ID.

It depends on what you send and to how many people. We don't publish a rate card: once an adviser understands your situation, you get a written proposal built around how you actually use SMS. How pricing works.

Organisations in New Caledonia that need to alert, remind or inform people by SMS: schools, clinics and health centres, local councils, shops, landlords and property managers, associations, and software publishers who want to send from their own application. From a handful of staff to several hundred. See how each industry uses it.

Yes. An adviser in Nouméa walks you through it on your own case: your calendar, your list, your letter. You see the real screens and the exact SMS that would go out, before you decide anything.

Yes. Your sender ID, up to 10 characters, is registered for you with the local mobile operator, then checked with a real send. Recipients can't reply to a name, so include a phone number in your message if you want them to call back.

In New Caledonia, in the Stratos sovereign cloud: your contacts, your messages, their history and your recipients' responses. Some features rely on services located outside New Caledonia: artificial intelligence, the platform's emails and SMS sent abroad. Only the information needed for the operation is passed on to them; your data stays stored in New Caledonia.

As long as your organisation decides. Retention periods are set per organisation, and IP addresses are never kept in plain text in the read, click and activity logs.

Pacific Consulting, a New Caledonian group based at 12 route de l'Anse Vata, Nouméa. SMS PRO is its business SMS brand: the platform is designed and run in New Caledonia. Our story and how we work.

Since 2016. Pacific Consulting pioneered bulk SMS in New Caledonia, and SMS PRO brings ten years of sending for New Caledonian organisations into one platform, designed and run in Nouméa.

160 in the standard SMS alphabet. Beyond that, the message is split into parts of 153 characters, each counted as one SMS. In the platform, a single send can run up to 6 SMS, or 918 characters. The SMS character counter shows you exactly where you stand.

Yes. é, è, à and ù go through without making the message longer. Characters outside the standard SMS alphabet, such as ê, ç or the curly apostrophe ’ that word processors insert, are simplified automatically, and the screen flags them before you send.

No. Emojis don't go through in a business SMS sent with SMS PRO: the screen flags them and asks you to remove them before sending.

Yes. Type {prenom} (first name), {nom} (last name), {date}, {heure} (time) or the name of any column in your file, and every contact gets their own version of the message. The counter measures the filled-in message, and a preview shows you a real contact's SMS before it goes.

Type 56 00 01, +687 56 00 01 or 00687 56 00 01: SMS PRO understands New Caledonia's 6-digit numbers. Any ambiguous number is flagged before sending, with the reason why.

Yes. Pick the date and time it leaves, or spread a campaign over a period, within a time window and on chosen days, leaving out specific dates. A send can be paused, resumed or cancelled from the sends-in-progress screen.

Yes. As well as New Caledonian mobiles, your SMS can go to French Polynesia, Vanuatu, Australia, New Zealand and mainland France, through international routing. Just write the number with its country code (+689, +678, +61, +64, +33). Another destination? Ask us: we may already send there.

For a promotional SMS sent to an individual, getting their consent first is the safest practice. An appointment reminder or a piece of information is not marketing, as long as it carries no promotion. Our regulations page sets out the rules that apply in New Caledonia.

Yes. Each recipient gets a personal link to a secure online payment page, showing their own amount, read from a column in your group. The money goes straight to your collection account. SMS payments in detail.

For SMS sent to a New Caledonian mobile, the operator sends back a delivery receipt. Each recipient has their own status: delivered, not delivered, or not confirmed when the network has sent nothing back after 24 hours. You can resend to genuine failures only.

That the SMS was handed over, but the network sent back no receipt within 24 hours. The message may or may not have arrived: SMS PRO never shows it as “delivered” without confirmation. SMS tracking, status by status.

Resend it, if it is a genuine failure. “Not delivered” means the network reported a delivery failure. From the send details, you resend to genuine failures only, without sending the message again to people who already have it.

Yes, with a short link in your SMS. You see clicks by day and by hour, device types and the number of unique visitors; link-preview bots are left out of the count.

Through an opt-out link that you add to your marketing SMS. The person enters their number and confirms with a code sent by SMS. That number is then left out of every send from your organisation, including sends already scheduled.

Yes. Your history can be searched by number, by subject or by user account, and exported to CSV. Statistics break your sends down by period, by sender ID and by account, and reports can be emailed to you.

Yes. Your organisation can have one account per department, site or store, with three roles: administrator, supervisor and user. The administrator assigns sender IDs account by account, and an activity log keeps track of who did what.

Yes. A team member prepares the send, and a manager approves it, edits it or turns it down. You can keep this approval step for sends above a number of recipients that you set.

Yes. Each user can switch it on, and your organisation's administrator can make it mandatory for every account.

Yes, from a Google Calendar, Outlook or Microsoft 365 calendar linked through its private address. The phone number is read from the event, and you see each reminder before it goes. An appointment added at the last minute can take a little while to appear: the list of scheduled reminders shows you where it stands.

Yes, through the SMS PRO REST API, documented in OpenAPI 3.1, with signed webhooks to follow each delivery. For a specific business application or calendar, get in touch: we look at every integration request.

At sms.pacific-consulting.nc, using the “Log in” button at the top of every page on this site. Your SMS PRO area is run by Pacific Consulting.

From inside the platform: a built-in guide, in French, covers the common questions, and an adviser can be reached without leaving the screen. You can also call (+687) 23.04.04.