SMS for landlords and property managersEvery tenant gets their notice. You know who opened it.
Service charge statements, complaints, building works, rent: your tenants get a text in your organisation's name, and your team sees, tenant by tenant, who has opened their letter.
Updated on · SMS PRO team
Ten years of sending for New Caledonian organisations: New Caledonia's bulk SMS pioneers since 2016.
124 characters · 1 SMS
The service charge notice no longer gets lost in the letterbox.
An overflowing letterbox, an envelope opened too late, a tenant who "never got anything". With SMS PRO, every letter lands on its recipient's phone, and your team knows who opened it.
One letter per tenant
Your letterhead, their details, their own PDF, opened from a short link.
The follow-up list, ready
Who opened it, who didn't: you chase up the second group, and only them.
Rent paid by link
One payment link per tenant, and the money lands in your collection account.
Nothing goes out unapproved
The property officer prepares, the supervisor approves, edits or rejects.
One window per home. It lights up when the letter is opened.
The service charge statement goes out to the whole building. Every time a letter is opened, a window lights up. The ones still in the dark are the ones you follow up, and only those.
The service charge statement is ready: one PDF per unit, on Example Homes letterhead.
Your letterhead,
on every tenant's phone.
Each tenant gets their own PDF, filled in with their details, behind a short link. You can lock it with their contract number or a code sent by SMS. Whoever hasn't opened it goes straight onto your follow-up list.
Rent, paid
from the balcony.
A personal payment link for every tenant, with their amount read from a column in your spreadsheet: rent, service charges, arrears, bond. They pay from their phone on a secure online payment page, and the money lands in your collection account.
A leak, a broken lobby door:
reported from the sofa.
The link opens a survey in your colours, with your logo. Tenants only see the questions that match their problem. Every answer lands in one report, with charts and PDF, PowerPoint or Excel exports.
The lift is out on Thursday.
The whole building knows first.
Your tenants are grouped by building: you tick the one concerned. The text is scheduled ahead and only goes out once a supervisor approves it. A number listed twice is only texted once.
111 characters · 1 SMS
The general meeting, announced to every owner.
One group per building, and the news reaches everyone, with the agenda or the minutes as a PDF behind a short link. The text reminds and informs; the formal notice of meeting still follows your usual rules.
120 characters · 1 SMS
Nothing goes out without
the sign-off you planned.
A text to a single tenant waits for no one. A campaign to your whole portfolio waits for approval. You decide where the line sits.
Administrator
Creates accounts per agency or per building, assigns sender IDs, sets the approval rules.
Supervisor
Reviews, approves, edits or rejects the team's sends.
User
Prepares and sends from their own account. The activity log keeps track.
SMS for landlords and property managers, in short
Questions from landlords and property managers.
Can we text only the tenants of one building?
Yes. Put your tenants in a group per residence or per building, and tick the one concerned. A number listed twice is only texted once.
What about tenants who haven't opened their notice?
Follow them up, and only them. The read report puts them on a follow-up list, which you can export to Excel or reuse in a new send.
Can each tenant receive a different letter?
Yes. The letter is a template on your letterhead, filled in for each tenant from the columns of your spreadsheet: name, address, amount, contract number. Each tenant gets their own PDF through a short link, with a QR code if you wish.
Can tenants pay their rent by SMS?
Yes. The text carries a personal payment link to a secure online payment page, with each tenant's amount read from a column in your spreadsheet. The money lands in your collection account.
Where is our tenants' data stored?
In New Caledonia, in the 
Stratos sovereign cloud: contacts, messages, history, survey answers. Some features rely on services located outside New Caledonia: artificial intelligence, the platform's emails and SMS sent abroad. Only the information needed for the operation is passed on to them; your data stays stored in New Caledonia.
A power cut in the common areas, a letter to read, a reminder: our property management templates are written to fit in a single SMS, with your organisation's name up front.
Related pages
Letters by SMS
A personal PDF for every recipient, and a report of who opened it.
SMS surveys
Complaints, satisfaction surveys: ask through a link, read the answers in charts.
SMS for councils
Outages, roadworks, news for residents: prepared by one team, approved by a manager.
Your next service charge statement could light up the whole building.
Since 2016, we have been sending bulk SMS for New Caledonian organisations. Tell us how many homes you manage and what you send each month: an adviser in Nouméa will call you back and show you a send built on one of your own letters.
50 free SMS to try, no commitment: contact@smspro.nc